Digital Games Privacy Policy

Hello, and thank you for your interest in Cranio Creations (henceforth “We”, “Our”), your trustworthy provider of fine entertainment.
As we deeply care for our customer satisfaction, here is what you will find in this Privacy Policy:

  • How we collect data from our digital games,
  • How we use this data,
  • The choices you have about your data, both “personal” and “non-personal”.

Keep in mind, this Privacy Policy applies solely to our Digital Games and related services (henceforth collectively called “Service”). If you wish to understand how we process data related to the website exploration, please refer to our General Privacy Policy Page.

If you choose to use our Service (i.e. install and open/play), you implicitly agree to the collection and use of information in relation to this Policy. All information we collect is used for providing and improving the Service, and is not shared with anyone except as described in this Privacy Policy.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Data collection

Data is collected and treated according to the following:

1. Data you provide us

If you contact us with a comment or query, including through feedback forms and/or bug report forms within the Service, we keep a copy of any personal information you provide. This way, we can reply to your comments and questions as a part of our commitment to providing you with player support. If you contact us directly for any reason, we also keep a copy of that correspondence. Information provided this way is strictly retained until the issue is resolved.

2. Data we collect automatically

We sometimes collect data about your game progress in an anonymous format, and for the sole purpose of enhancing and improving the Service as a whole. This is not true for the Service as a whole, but applies to some specific games within our whole catalog. These data is collected via anonymous events such as: number of games played, unlocked content, score.

In case of an error and/or application crash, we collect data and information (henceforth “Log data”) through third party products such as device name/model, operating system version, the configuration of the app when utilizing our Service, an Identification number and/or description of the error, the time and date of the error, and other technical statistics which help identify the nature of the error.

3. Data we collect from our partners

You can sometimes opt in to use third party tools within the Service (such as Facebook, Steam, or Google). We are not responsible for the information you give to these third party tools, but we have the right to access a subset of this information according to their Privacy Policies (see “Third party service providers”). These data is comprised of an account name (if applicable) and other statistics, and is used solely for analytics purposes, so that we can provide you with a better Service overall.

Who can see your data

Apart from Cranio Creations, your data can be accessed by PARTNERS WORKING FOR CRANIO CREATIONS.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Sensitive information

Sensitive information includes information about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information.

We will not attempt to obtain nor record any sensitive information.

Third Party Service Providers
1. Error Tracking

Tracking of Log data is automatically managed through a third party tool which is provided by the technology (henceforth, “the Engine”) used to build the basic components of the games.

To learn about how they manage your data, please consult the following Privacy Policy:

2. Advertisement

Advertisements from third party ad networks may be displayed in our Games from time to time. All reasonable endeavors are used to ensure that these ad networks comply with all applicable legislation in the provision of their services towards us.

If you click on any advertisements through the Service, the advertisers may use cookies and other web-tracking technologies to collect data, to provide targeted advertisements to you. Some of this may be personal information, and some of it non-personal information. We recommend that you review the terms of use and privacy policy for any advertiser with whom you are interacting before doing so.

The list of trusted ad networks, along with their Privacy Policies, can be found here:

Opt-out of targeted advertising

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “limit ad tracking” (Apple iOS) or “opt-out of interest based ads” (Android).
For personalized in-game offers opt-out, you can use the options provided in the game settings where applicable.

Additional Information
Children’s Privacy

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contacts

The holder of the data processing is our company Cranio Creations S.r.l., headquarters in Milan, Via Ettore Romagnoli, n° 1, 20146 Milan (VAT IT06592630963).

If you have any further questions about data protection, or need any other information about the finalities and formality of the processing, you can reach out to the following email address:

privacy@craniocreations.com

Privacy Policy – last update, 11 Mar 2022.


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